Step Two for Civil Conversation

In my last article, I discussed a four-step process for having better conversations on difficult matters. Megan Phelps-Roper, a granddaughter of Fred Phelps and former member of the Westboro Baptist Church of Topeka, suggested this process in a TED Talk. The four...

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Persevering or Throwing In the Towel?

Question: I know my business has tremendous potential, but at the moment we’re barely breaking even, and the pressure is on (at home and elsewhere) to give it a quiet burial. How do you know when (or if) to cash in your chips and take your losses? The Answer: A good...

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Question: I have several innovative ideas relating to my position, but the management always seems to find a way to nix them. What do you suggest? Consider the response a college student (with a very innovative idea) got several years ago:  "So we went to Atari and...

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